Contact Offshore Casinos — Get in Touch With Our Team

Got a question about how we review mobile offshore casinos, spotted something that needs updating, or want to flag an experience with one of the sites we cover? This is where to reach us. We read every message that comes in, even if we can't always reply to each one individually.

How to Reach Us

The quickest way to get in touch is by email at [email protected]. Let us know upfront whether you're writing about a specific casino, a bonus term you found confusing, a correction to a review, or something else — it helps us route your message to the right person and get back to you faster.

What We Can Help With

Review accuracy — if a bonus offer, wagering requirement, or payout detail on one of our pages looks out of date, tell us and we'll check it against the operator's current terms.
Mobile experience feedback — since this site focuses on mobile offshore casinos, we're particularly interested in hearing how a casino's app or mobile site actually performed for you: load times, game availability, withdrawal steps, and anything that didn't work as expected.
General questions — about how our rankings work, what "offshore" means for a US player, or how to read a welcome bonus offer.
Corrections and licensing updates — if a casino's licensing status or ownership has changed, we want to know so our coverage stays current.

What We Can't Help With

We're an independent review and comparison site — we don't operate any casino, hold player funds, or have the ability to process withdrawals, resolve account disputes, or intervene on a player's behalf with an operator. If you're having a problem with a specific casino — a delayed withdrawal, a frozen account, or a dispute over bonus terms — that has to be raised directly with the casino's own support team, since Offshore Casinos has no access to individual player accounts and no authority over how any offshore operator handles a dispute.

It's also worth remembering that offshore casinos are licensed outside the US — typically in jurisdictions such as Curaçao, Anjouan, or Costa Rica — and are not regulated by any US state. That means none of the dispute-resolution mechanisms, fund segregation rules, or guaranteed-payout protections that apply to regulated US operators apply here. Before you deposit anywhere, it's worth checking your own state's current stance on offshore real-money gambling, since laws vary and this page isn't legal advice.

Responsible Gambling Support

If you're reaching out because gambling has started to feel like a problem — for you or someone close to you — please don't wait on an email reply from us. Call or text the National Problem Gambling Helpline at 1-800-GAMBLER, available across the US. Offshore casinos generally offer fewer built-in responsible gambling tools and self-exclusion options than regulated US operators, so it's worth setting your own limits before you play rather than relying on the site to do it for you. Our Responsible Gambling page has more detail on the tools available and where else to turn for support.

Feedback on Our Coverage

Offshore Casinos ranks casinos on factors including game variety, bonus terms, payout speed, banking options, and licensing — never on payment from the operators listed. If you've played on a site we cover and think our write-up missed something, whether that's a positive experience or a red flag, your feedback directly shapes how we update our reviews. You can read more about who's behind this site on our About Us page, and the full terms governing use of this site are set out in our Terms and Conditions.

Before You Write In

A few things that help us respond faster:

Name the specific casino and offer you're asking about, if applicable.
Include a screenshot or brief description if you're flagging outdated bonus terms or a broken link.
Let us know if you're contacting us about a UK-facing query, since our Non GamStop Casinos coverage is handled separately from our US offshore casino reviews.
Avoid sending account passwords, ID documents, or other sensitive personal information by email.

All content on gaslampfoundation.org is intended for adults aged 21 and over. Online gambling carries a real risk of losing money, and offshore sites carry the additional risk that withdrawals can be delayed or, in rare cases, refused — please gamble only with money you can afford to lose.